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Rethinking Volunteer Management Using a Centralized Volunteer Staging and Training Area

Address correspondence and reprint requests to Eric Aakko, CDPHE, 4300 Cherry Creek Dr, S (A-5), Denver, CO 80246 (e-mail: eaakko{at}state.co.us).

Public health agencies simply do not have enough trained staff or volunteers to effectively respond to a large-scale disaster. Training volunteers "off the street" will be crucial—but time consuming—in a public health emergency. A centralized volunteer staging and training area can help to efficiently register, credential, and conduct just-in-time training of volunteers, while reducing stress, confusion, traffic congestion, and security issues at various mass dispensing clinics.

Key Words: volunteer management • just-in-time training • point of dispensing • mass clinics